Even our beloved game Football Manager isn't always perfect......

Here you will find the most common questions and possible solutions to solve your DF11 problems.


Always try to solve the problems yourself by reading the most common questions and solutions!


Feel free to contact us or use the chat service if you can't solve the problem yourself.


1 > What are the minimum system requirements for playing Football Manager including all DF11 faces?
Please check the FM requirements here. You need 10GB extra free space on your system to storage the DF11 faces.

Most common questions
Questions related to your DF11 Megapack
Faces aren't visible in game

2 > In which versions of Football Manager can i use DF11 faces?
The DF11 faces are compatible with the following versions of Football Manager:

FM2010, FM2011, FM2012, FM2013, FM2014, FM2015, FM2016, FM2017, FM2018.

3 > Will there be a new DF11 Megapack for Football Manager 2018?
The new DF11 Megapack is available now. Only new users have to download the new Megapack.

Our regular DF11 users can simply update their current DF11 Megapack for FM2018!

4 > Will my Football Manager game (or operating system/pc) become slower due to all these DF11 faces (8GB)?
NO.... Even with all graphical additions such as faces, logos and stadium backgrounds the game will run normally when loaded.
This fact is confirmed by 'Sports Interactive' in 2013.

5 > How to find the unique player ID's in Football Manager? 
You will have to activate the option 'Show screen IDs in Title Bar to assist skinning'. 
This option is available in the Football Manager settings 'Preferences' - 'Interface'. (online guide)

1 > I already have a DF11 Megapack! Do i have to download the latest one?
Probably not!

Visit our DF11 Megapack page for more information.

2 > Do i need all the update packs?
YES.... Download and install all update packs in correct monthly order as written on the DF11 Update pack page.

3 > Problems with installing DF11 Megapack or DF11 Updates?
Make sure you have seen the install guides wich are available on the Megapack and Update pages.

Read further below for possible solutions if the problem stays!

1 > None of the DF11 faces show up in game!

There can be several reasons for this problem.


* Check the Football Manager ingame settings and set them correctly. Reload skin / restart game.


** Perhaps you have another folder in your DF11 Megapack?

Move inside your DF11 Megapack folder and delete all unnecessary items. Such as textfiles and subfolders.
The only allowed files in your Megapack folder are the '.png' files (faces) and 1 'Config file'.

Any other file or folder will stop your faces from working.


*** Check if your Megapack folder includes the 'config file'. Faces don't work without a 'config file'. 

First check if you did follow the instructions precisely as written on the DF11 Megapack page.
At second download + install the latest update. It always includes the latest config file!


**** The worste solution is the one that helps the most.

Un-install the FM game + Re-install the game.

Create a new 'graphics' folder in the Football Manager 20** destination folder.

Add your DF11 Megapack to the new graphics folder and set the ingame settings correctly again. 

2 > Some particular DF11 faces don't show up.

This is probably a file extension error.

Every face needs to have the 'png' extension. (written in low cases)

The non working face might have the 'PNG' extension by accident. (written in upper cases)

Near side you will find a easy video how to change the png extension in Windows 10.

Follow for example this video for other operating systems or Google for it.

Change the upper case extension into the lower case 'png' extension and reload your skin/game.

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