Website last updated: 22 November 2019
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Help center
1 > What are the minimum system requirements for playing Football Manager including all DF11 faces?
Please check the FM requirements here. You need 10GB extra free space on your system to store the DF11 faces.
Most common questions
Questions related to your DF11 Megapack
Faces aren't visible in game
2 > In which versions of Football Manager can I use DF11 faces?
The DF11 faces are compatible with the following versions of Football Manager:
FM2010, FM2011, FM2012, FM2013, FM2014, FM2015, FM2016, FM2017, FM2018, FM2019, FM2020.
3 > Will there be a new DF11 Megapack for Football Manager 2020?
Not sure if there will be a new Megapack. Our current Megapack is easy to update by using the DF11 updates.
Become a regular DF11 user and simply update your current DF11 Megapack for FM2020!
4 > Will my Football Manager game (or operating system/pc) become slower due to all these DF11 faces?
NO.
Even with all graphical additions such as faces, logos and stadium backgrounds the game will run normally when loaded. This fact is confirmed by 'Sports Interactive' in 2014.
5 > How to find the unique player ID's in Football Manager?
You will have to activate the option 'Show screen IDs in Title Bar to assist skinning'.
This option is available in the Football Manager settings 'Preferences' - 'Interface'. (online guide)
1 > I already have a DF11 Megapack! Do I have to download the latest one?
Probably not! Visit our DF11 Megapack page for more information.
2 > Do I need all the update packs?
YES. Download and install all update packs in the correct monthly order as written on the DF11 Update pack page.
3 > Problems with installing DF11 Megapack or DF11 Updates?
Make sure you have followed the 'step-by-step' guiding instructions for the DF11 Megapack and Update packs.
Read further below for possible solutions if the problem stays!
1 > None of the DF11 faces show up in the game!
There can be several reasons for this problem.
* Check the Football Manager in-game settings and set them correctly. Reload skin/restart game.
** Perhaps you have another folder in your DF11 Megapack?
Move into your DF11 Megapack folder and delete all unnecessary items. Such as textfiles and subfolders.
The only allowed files in your Megapack folder are the '.png' files (faces) and 1 'Config file'.
Any other file or folder will stop your faces from working.
*** Check if your Megapack folder includes the 'config file'. Faces don't work without a 'config file'.
First, check if you did follow the step-by-step Megapack instructions precisely.
Then download the latest update which always includes the most recent config file for your Megapack.
**** The worst solution is the one that helps the most.
Un-install the FM game + Re-install the game.
Create a new 'graphics' folder in the Football Manager 20** destination folder.
Add your DF11 Megapack to the new graphics folder and set the in-game settings correctly again.
2 > Some particular DF11 faces don't show up.
This is probably a file extension error.
Every face needs to have the 'png' extension. (written in low cases)
The non-working face might have the 'PNG' extension by accident.
(written in upper cases)
Near side, you will find an easy video on how to change the png extension in Windows 10. Follow the example of this video for other OS. (or google for it)
Change the upper case extension into the lower case 'png' extension and reload your skin/game.
Even our beloved game Football Manager isn't always perfect.
Here you will find the most common questions and possible solutions to solve DF11 related problems.
Always try to solve the problems yourself by reading the most common questions and solutions!
Feel free to contact us or use the chat service if you can't solve the problem yourself.
UPDATE FOR FM2020 ON MAC
Problems with FM2020 Files on MAC (Catalina)
The library location is hidden and you need to unlock it first.
This is needed to place graphics (faces, logos, kits etc) in the right location.
1 – Go to your main screen on Mac and from the top tabs panel click ‘go’, you will not see the ‘library’ folder’.
2 – Now hold down the ‘alt’ or ‘options’ key.
Now you should see the ‘library’ folder appear, while still holding, click it.
3 – Now click ‘application support’.
4 – Scroll down and click ‘sports interactive’ and then ‘Football Manager 2020’.
5 – You did it! That is how to find FM20 files on Mac.
Remember to use the 'DF11 Install guides' to install the DF11 faces correctly in FM2020.
More trouble shooting assistant needed for Mac?
Check these pages: FMScout - SI help forum